Discover East Staffordshire Website Accessibility Statement
This statement applies to content published on the www.discovereaststaffordshire.com domain.
This website is run by East Staffordshire Borough Council. It is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:
Zoom in up to 300% without the text spilling off the screen
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software
Use most of the website using a screen reader
View any videos that we add to this website, ensuring they are accessible to all with audio or written alternatives available where required
Read or listen to transcripts of pre-recorded audio files.
Access our accessibility toolbar for assistance in language translation, colour schemes, audio playback, search, zoom, dictionary, ruler and text only view.
View and understand content where we use colour. We will ensure that the colours used have a sufficient colour contrast and users have the ability to change colour schemes through our accessibility toolbar.
We’ve also made the website text as simple as possible to understand.
AbilityNet (https://mcmw.abilitynet.org.uk/) has advice on making your device easier to use if you have a disability.
Parts of this website are not fully accessible.
Non-compliance with the accessibility regulations
We are committed to ensuring the accessibility of our website for all users. However, we have identified an area that may present challenges for some users:
Homepage Header Video Controls:
The video element featured in the homepage banner requires users to press the Tab key twice to access the video controls. The first Tab press highlights the video itself, and the second Tab press navigates through the control buttons. While this functionality is operable via keyboard and does not constitute a keyboard trap, we acknowledge that the additional Tab keypresses may hinder a seamless navigation experience for some users. We are actively exploring solutions to streamline this interaction and enhance accessibility.
Filter Options on the “What’s On” Page:
Some filter input fields currently do not include label elements. Proper labels help assistive technologies understand the purpose of each input field, reduce confusion, and enlarge the clickable area for users with limited motor control. While the filters are still functional, the absence of labels may make navigation and selection less intuitive for some users. We are reviewing these elements to improve clarity and usability.
Embedded Map on the “Explore Staffordshire” Page:
The interactive map is embedded as an iframe, which can limit control and affect how users interact with it. The map currently uses colour combinations that may be difficult to distinguish for users with visual impairments. Additionally, navigating the map via keyboard requires multiple Tab key presses, which may impact ease of use for some users. While the map is functional, we recognise that improvements in colour contrast, keyboard navigation, and interaction within the iframe could enhance accessibility, and we are exploring solutions to address these issues.
We continuously strive to improve our website’s accessibility and welcome feedback to help us achieve this goal.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille. Please contact us on
email – tourism@eaststaffsbc.gov.uk
call – 01283 508102
We’ll consider your request and get back to you in 7 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: tourism@eaststaffsbc.gov.uk or call 01283 508102.
Please provide:
The web address (URL) of the content
Your name and email address
The format you need, for example, audio CD, braille, BSL or large print, accessible PDF
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
East Staffordshire Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Preparation of this accessibility statement
This statement was prepared on 28th October 2025.
This website was last tested on 28th October 2025. The test was carried out by Big Wave Marketing and the Government’s Digital Service.
The test assesses 130 pages of the Discover East Staffordshire website against WCAG 2.1 AA.
Compliance Status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below:
Non-compliance with the accessibility regulations
Areas of the website maintained by East Staffordshire Borough Council
East Staffordshire Borough Council is responsible for maintaining certain areas of the website, including:
- Uploading and updating content such as text and images
- Adjusting text colour where required
The Council ensures that any content they add follows accessibility best practices, including using clear language, providing descriptive alternative text for images, and maintaining sufficient colour contrast.
Areas of the website not maintained by East Staffordshire Borough Council
Despite our best efforts to ensure the accessibility of the Discover East Staffordshire website, there may be some limitations.
Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Bigwave Marketing is responsible for maintaining the overall structure, functionality, and technical aspects of the website. This includes:
- Implementing and updating website features or templates
- Fixing accessibility issues and bugs
- Uploading or editing content as requested by East Staffordshire Borough Council
- Ensuring that updates continue to meet accessibility standards (WCAG 2.1 AA)
We monitor the site regularly and work closely with East Staffordshire Borough Council to ensure that accessibility is maintained across all areas of the website.
Third party content
Our site includes third party content and functionality.
Depending on our relationship with the third party, we cannot always guarantee its accessibility.
Assessment approach
East Staffordshire Borough Council assesses the accessibility of its website on a regular basis.